What a Telegram bot is
It's a program inside Telegram that automatically holds a dialogue with the customer: it shows a menu, asks questions, takes orders and passes the data to you.
Telegram Bot
Telegram bot — an assistant for your business
The bot handles requests, talks to customers and answers common questions around the clock — less manual work, more enquiries handled.
A Telegram bot — an assistant for your business
A Telegram bot is an automated assistant in the messenger that talks to customers along a defined scenario. It takes requests, answers questions and sends notifications without your involvement, freeing up your team's time for more important tasks.
What problems it solves
It collects requests, answers common questions, sends notifications and reminders, handles simple orders and takes the load off your managers.
Who it's for
Service businesses, stores, schools and studios — any business that gets a lot of repetitive enquiries and wants to capture requests without delays.
What you get with this service
The full cycle — from a well-thought-out scenario to a finished bot that captures requests and passes them to you.
Logic planning
We design the dialogue scenario and the customer journey — from the first message to a submitted request.
Menus and buttons
A convenient menu and buttons so customers can use the bot without any extra explanation.
Lead forms
The bot asks the right questions and collects contacts and order details step by step.
Auto-replies
Instant answers to common questions about services, prices and terms — around the clock.
Admin notifications
Every new request reaches you or your team's work chat right away — nothing gets lost.
Data collection (CRM)
The bot keeps simple records of enquiries and customers so you can see all requests in one place.
Google Sheets integration
If needed, requests are automatically recorded in a Google spreadsheet — convenient record-keeping without a separate CRM.
Testing
We go through the entire scenario, checking buttons, forms and notifications before launch.
Launch and instructions
We deploy the bot and hand over the access and a short guide on how to manage it.
How we build your Telegram bot
From the first idea to the finished bot — a clear process without unnecessary complexity.
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01
Brief
We discuss the task, the working scenario and your wishes.
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02
Logic
We design the structure and how the user interacts with the bot.
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03
Development
We build the bot and align on the result.
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04
Launch
We publish the bot and hand over the finished project.
Frequently asked questions about Telegram bots
Everything worth knowing before we start work on your bot.
How much does Telegram bot development cost?
A Telegram bot starts from $500. The final cost depends on the complexity of the scenario, the number of features and the integrations needed. You can get an instant estimate using the calculator on the home page.
How long does it take to build a bot?
Usually 7–14 working days. A simple bot that collects requests is faster; more complex scenarios with integrations are estimated after the brief.
What do I need to provide to start?
A description of the task is enough: what the bot should do, what questions to ask customers and where to send the requests. We set up access to the bot together — all you need is a Telegram account. Integrations are agreed separately.
Can the bot collect requests?
Yes. The bot guides the customer through the scenario, asks the right questions, collects contacts and order details, and immediately sends the request to you in Telegram or to a spreadsheet.
Can the bot be connected to Google Sheets?
Yes. If needed, the bot automatically records requests and customer data in Google Sheets — convenient record-keeping without a CRM. Other integrations are possible on request.
What types of automation are possible?
Collecting requests, auto-replies to common questions, a service menu, admin notifications, simple orders, message broadcasts, and sending data to spreadsheets or other services. We tailor the scenario to your business.