Privacy Policy

Last updated: [date — set at client delivery]

Introduction

This Privacy Policy explains how Lívia Mareková Permanent Makeup (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit this website or contact us through it. We respect your privacy and only handle the information we genuinely need to answer your enquiries and manage your appointments.

Information We Collect

We may collect the following information:

  • Information you provide. When you use the contact or booking form, we collect the details you submit — typically your name, phone number, the service you are interested in, and any message or comment you add.
  • Usage information. With your consent, we may collect basic, anonymised data about how the site is used — such as your browser type, device, and the pages you visit — through analytics cookies.

How We Use Information

We use the information we collect to:

  • respond to your enquiries and confirm or manage booking requests;
  • contact you about your appointment or a question you have asked;
  • understand how visitors use the website so we can improve it.

We process the details you submit in order to respond to your request, and we use analytics only where you have given consent.

Cookies and Consent

Essential cookies and local storage keep the website working. Everything else is grouped into two optional categories, both switched off entirely in this demo preview:

  • Analytics — Google Analytics 4, which helps us see which pages are most useful. It loads only after you allow this category.
  • Marketing — the Meta (Facebook) Pixel, which sets its own cookies. It loads only after you allow this category.

In this demo preview the consent banner is disabled, so no Analytics or Marketing cookies are ever set. On a live client site, visitors allow these categories in a consent banner and can change or withdraw the choice at any time via a “Cookie settings” link in the footer.

Third-Party Services

Some parts of the site rely on trusted third parties who may process limited data on our behalf: Google (Analytics, loaded only with your consent — see Cookies and Consent above — and the embedded map in the Contacts section, which loads with the page and may set Google’s own cookies), Meta (the Marketing pixel, consent-gated), and the form-handling service that delivers messages sent through the booking form. These providers may receive your IP address when their service loads. We share only what is necessary for these services to function, and we do not sell your personal data to third parties.

Data Security

We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. Please note that no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You may request access to the personal information we hold about you, ask us to correct or delete it, object to certain processing, or withdraw your consent at any time. To exercise any of these rights, please contact us using the details below and we will respond as soon as we reasonably can.

Data Retention

We keep booking enquiries and related correspondence only as long as needed to handle your request and any follow-up appointment, and no longer than [retention period — set per client, e.g. 24 months]. Analytics data is retained according to the analytics provider's configured retention period. Your cookie choice is stored for up to 180 days.

Complaints

If you believe your personal data has been handled unlawfully, you have the right to lodge a complaint with your local data-protection supervisory authority — for Slovakia, the Úrad na ochranu osobných údajov SR ([replace with the authority for the client's country of establishment]).

Contact Information

If you have any questions about this policy or your personal data, please get in touch:

  • Data controller: [business legal name and legal form]
  • Registered address: [registered address]
  • Company/registration no.: [IČO or equivalent]
  • Email: [contact email for privacy requests]
  • Phone: +421 907 482 615